Read and classify
Identify the topic, sender, urgency and required process using rules and AI where appropriate.
Business Solution
Email automation is most valuable when it connects the message to the record, document, owner and next action.
Identify the topic, sender, urgency and required process using rules and AI where appropriate.
Save attachments, extract selected fields and add the result to the right sheet, database or workflow.
Assign responsibility, draft a response, request approval and remind the owner when action is delayed.
A clearer next step